Malpensa Terminal 1
Malpensa Terminal 1 handles most of the flights in Malpensa Airport, operating both international and domestic services, including charter flights.
Malpensa Airport Terminal 1 is the main terminal of the Airport.
It has an overall area of 350,000 square meters with 90 boarding gates, 270 check-in counters, including self-check-in kiosks and 41 loading bridges and is able to host up to 30 million passengers a year.
Levels
Malpensa Terminal 1 building has four levels:
Underground Floor
Car rental booths and access to Sheraton Hotel.
Find in this level car rental partners, a supermarket, a café and Malpensa Express Train Station.
Access to Sheraton Hotel is done through this level.
Ground Floor
Arrivals level.
This is the Arrivals level, housing baggage claim and customs.
There are various bars and a restaurants and some stores: ATMs, customs, information point, currency exchange and tax Refund, nursery, TOTEM, restrooms, among others.
Arrival gates: A24-A30, A50-A53, A56-A57, A58-A61, B27-B34.
Find in this level access to the ground transportation options such as bus and shuttle bus, taxis and also access to the parking lots. Please note access to train is from level -1.
First Floor
Departures level.
This is the Departures level and boarding area, including passport control desks and access to the departure gates. Access to the boarding gates is done by a glass staircase, leading to a duty-free and boarding area.
Boarding area for A Satellite with gates A01-A10, and boarding area for both B1 Satellite with gates B01-B10 and B2 Satellite with gates B50-B59.
Services: ATMs, information point, fast track, currency exchange, tax refund, pharmacy, nursery, Sala Amica and some VIP lounges too.
Second Floor
Check-in level.
This is the check-in level. The security check in this level handles both Schengen and non-Schengen passengers.
Services: Restrooms, ticket offices, baby care facilities, baggage storage, fast track service, information desk, chapel, tour operator, food, drink and retail concessions.
VIP lounges are also available in this level.
Third Floor
Services.
Find in this level a couple of cafés and restaurants.
Concourses
Along Malpensa Airport Terminal 1 there are three satellite with gates. Also, gates (A and B) are located along the main building.
Distance inside the terminal
Distances in that terminal can be huge. Please, check walking times here:
Walking times from security check to gates:
Time to Concourse A: 2 to 10 minutes.
Time to Concourse B: 5 to 14 minutes.
Transfer between terminals
There are a couple of ways to transfer between terminals at Milan Malpensa Airport:
- Shuttle Service
- Malpensa Express train.
Find more information here.
Services
- Free Wi-Fi
- Post office
- Baby care facilities
- Children’s play area
- Family services
- Food, drink and retail concessions
- Grocery store
- Luggage storage and lockers
- Luggage wrapping
- Medical services
- Pharmacy
- Mobile chargers
- ATMs
- Banks
- Currency exchange
- Chapel
- Duty free stores
See more Services here
Airport hotel
Malpensa Terminal 1 is home of Sheraton Milan Malpensa Hotel.
It offers hourly rooms and also it is up for overnight stays.
There’s a free shuttle between the hotel and Terminal 2.
Lounges
Club S.E.A. Sala Montale: Terminal 1. Open from 6:00am to 10:00pm. Services: snacks, drinks, newspapers and magazines, among others.
Club S.E.A. Sala Monteverdi: Terminal 1. Open from 6:00am to 9:30pm. Services: snacks, Wi-Fi, newspapers and magazines, drinks, among others.
Lufthansa Lounge: Terminal 1. Open from 4:30am to 9:30pm. Services: premium food, drinks, flight monitors, snacks, among others.
The Emirates Lounge: Terminal 1. Open from 11:30am to 4:00pm. Services: showers, snacks, drinks, among others.